Privacy Policy

Last Updated: September 10, 2025

At Ur Digital Product Shop, accessible at www.urdigitalproductshop.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, share, and protect the information you provide when interacting with our website or purchasing our digital products.

By using our website or submitting your personal information to us, you consent to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: Your name, email address, billing address, payment details, and any information voluntarily provided through contact forms, comments, reviews, or product inquiries.
Usage Data: IP address, browser type, device information, pages visited, session duration, and website interaction details.

2. How We Collect Your Information

We collect information through the following methods:

Information you voluntarily provide when purchasing a product, signing up for our email list, contacting us, or submitting a form.
Automated tracking technologies such as cookies and analytics tools (e.g., Google Analytics), which monitor your use of our site and help improve your experience.

3. Why We Collect Your Information

We collect and process your information to:

Provide and deliver digital products and services
Respond to customer inquiries and offer support
Send service updates, promotions, and marketing communications (with your consent)
Improve our website, products, and user experience
Comply with legal obligations under applicable laws (including New Zealand’s Privacy Act 2020)

4. How We Store and Protect Your Information

Our website is hosted on Wix.com, which provides the platform for our digital product services. Your data may be stored through Wix’s data storage and databases, protected behind secure firewalls.

Payments are processed via Wix’s PCI-DSS-compliant gateways, ensuring secure handling of credit card information.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share your information with:

Trusted third-party service providers (e.g., email marketing platforms, payment processors) who help operate our business and are contractually bound to maintain confidentiality
Regulatory bodies or law enforcement when required by law

6. Communications and Marketing

If you provide your email address, we may contact you to:

Send updates about your orders or account
Deliver customer service messages
Share newsletters, product updates, and promotional offers (you can unsubscribe anytime)

You may opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or contacting us directly.

7. Cookies and Tracking Tools

We use cookies and similar technologies to enhance your experience, understand user behavior, and improve website performance. These may include third-party services like Google Analytics, which collect usage data as governed by their own privacy policies.

You can modify or disable cookies through your browser settings.

8. International Visitors

Our website is accessible globally. If you are accessing our services from outside New Zealand (including from the European Union), please note that your data may be transferred to and processed in New Zealand. We take reasonable steps to ensure your data is treated securely and in line with international privacy standards.

9. Access, Correction, and Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for marketing at any time
Request deletion of your data, subject to legal or contractual limitations

To exercise any of these rights, please contact us using the information below.

10. Withdrawing Consent

If you no longer consent to the collection or use of your personal information, or would like to request removal of your data, please contact us.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of our website constitutes acceptance of any revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us.