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  Refund Policy 

Last Updated: September 10, 2025

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This Refund Policy applies to all purchases made through Ur Digital Product Shop, owned and operated by iComms Limited, a New Zealand–registered company. By purchasing from our Site, you agree to the terms outlined in this policy.

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1. Digital Products

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All sales of digital products are final and non-refundable.

 

Due to the nature of instant-access digital goods—such as downloadable templates, online courses, eBooks, and memberships—we do not offer refunds, returns, or exchanges once a product has been purchased and accessed.

 

Please read all product descriptions carefully before completing your purchase. If you have any questions or concerns about a product, we encourage you to contact us before buying.

 

Under the Consumer Guarantees Act 1993 (New Zealand), you may be entitled to a remedy if a product is faulty, not as described, or fails to meet acceptable quality standards. If you believe this applies to your purchase, please contact us within 7 days of purchase, and we will assess your case in accordance with New Zealand consumer law.

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2. Affiliate Products

 

Some products available on our site are offered as affiliate products, which means we do not own, fulfill, or provide customer support for those items. When you purchase an affiliate product, you are completing a transaction with a third-party seller.

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We do not offer refunds or exchanges for affiliate product purchases. All inquiries related to returns, refunds, or product access must be directed to the affiliate seller, in line with their specific terms and conditions.

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We encourage you to carefully review the affiliate seller’s policies before completing any affiliate purchase.

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Affiliate products currently include (but are not limited to):
 

  • Digital Wealth Academy (DWA)

  • Create Faceless Wealth (CFW)

  • Threads to Millions (TTM)

  • The Sales Page Toolbox

  • Ultimate Dream Team Super Hero Biz Bots

  • Ultimate Custom Course (UCC)

  • Create for Cash (CFC)

  • The PLR Project

 

Please note: We may earn a commission when you purchase affiliate products through our links. This does not affect your purchase price and helps support the operation of our site.

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3. Payment Disputes

 

If you believe there has been an error with your payment, please contact us first before initiating a chargeback with your bank. We are happy to assist with any genuine concerns.

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Please be aware that unauthorized chargebacks may result in your customer account being restricted and may prompt legal recovery action, including referral to a debt collection agency.

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In rare instances where a refund is issued as a result of a payment dispute, any transaction or processing fees deducted by the payment processor may be subtracted from the refunded amount, in accordance with the processor’s own policies.

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4. Contact Us

 

For any questions or concerns regarding this Refund Policy, please contact us. 

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